PRIVACY POLICY
ETURIA CLM, in compliance with the provisions of the applicable regulations on data protection, and as the party responsible for the website, informs all users who provide or will provide their personal data, that these will be subject to processing that has been registered among the processing activities of ETURIA CLM, in accordance with the provisions of Article 30 of Regulation (EU) 2016/679 of 27 April 2016, General Data Protection (hereinafter RGPD), as well as the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.
RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA:
Denomination: EMPRESA PÚBLICA DE PROMOCIÓN DEL TURISMO Y LA ARTESANÍA DE CASTILLA-LA MANCHA, S.A. (ETURIA CLM).
Address: C/ Dinamarca, 2 (45005), Toledo
TAX ID: A09977083
Toledo Mercantile Registry, volume 1740, book 0, page 146, sheet TO-44692.
Contact e-mail: info@eturiaclm.es
INFORMATION ON TREATMENTS:
ETURIA CLM through its activity in the Mezquita de Tornerías, Toledo (hereinafter also referred to as "the Center"), will carry out the following treatments:
Request for information and/or contact.
| Treatment | Request for information and/or contact by users through the website or by telephone. |
| Data | Name, surname and in case it is through the web form, the e-mail. In case it is through the telephone, the voice. |
| Purpose | Manage requests for information made to ETURIA CLM, resolve any incident or complaint as well as for any need for contact that the user has with ETURIA CLM. |
| Legitimation | Legitimate interest in solving the queries of the interested parties, as well as the interested party's own request. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
2. ETURIA CLM contacts.
| Treatment | Contacts that ETURIA CLM has a previous relationship with and who are interested in the Center's activities or art-related activities. |
| Data | Name, surname, e-mail and telephone number. |
| Purpose | Invitation to Center events and activities (openings, galas, conferences, press conferences, lectures, visits, etc.). |
| Legitimation | Legitimate interest of ETURIA CLM and/or consent of the user that can be withdrawn at any time. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
3. Purchase of physical tickets and verification of requirements for free or reduced tickets, whether purchased online or physically.
| Treatment | Ticket sales at the Center's ticket offices and verification of requirements to gain access to the Center through free or reduced tickets, whether purchased online or in person. |
| Data | Circumstances alleged for obtaining free and/or reduced-price tickets, if any. |
| Purpose | Verify that the requirements for free or reduced admission to the Center are met. |
| Legitimation | The execution of the pre-contract or contract. |
| Recipients or assignments | There are no assignments to third parties, except for those necessary (banks, tax authorities, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
4. Online ticket sales.
| Treatment | Online ticket sales through the forms available on the Center's website. |
| Data | Name, surname, ID number, e-mail address, country of origin, postal code in the case of Spanish users, age, telephone number. |
| Purpose |
Manage ticket purchase requests through the website, as well as verify that the requirements for free or reduced admission to the Center are met. The data will be used by ETURIA CLM for the elaboration of profiles for statistical purposes on the public that visits the Center and attends its activities. |
| Legitimation | The execution of the pre-contract or contract. |
| Recipients or assignments | There are no transfers to third parties. There is a provision of services by TIQUETEO SPAIN, S.L., which is in charge of data processing and has access to the data as a supplier of ETURIA CLM. There are also other suppliers that by the provision of services can access the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
5. Attendance at events or activities organized by ETURIA CLM at the Center.
| Treatment | Attendance to events or activities organized by ETURIA CLM at the Tornerías Mosque. |
| Data | Name, surname, ID number, e-mail address, country of origin, postal code in the case of Spanish users, age and telephone number. |
| Purpose |
Manage requests for attendance to events or activities as well as manage your participation in the event or activity. The data will be used by ETURIA CLM for the elaboration of profiles for purely statistical purposes about the public that visits the Center and attends its activities. |
| Legitimation | The execution of the pre-contract or contract. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
6. Evaluation and assessment form for visits to the Center and activities organized by ETURIA CLM.
| Treatment | Evaluation and assessment form of the visits to the Tornerías Mosque and the activities organized by ETURIA CLM to know the experience of the users. |
| Data | Name, surname, ID, e-mail, country of origin, postal code in the case of Spanish users, age, telephone number, persons accompanying the visit/activity. |
| Purpose |
To know the opinion about the visits we offer, to know our visitors and to be able to improve the offer of the Center and the activities we carry out. The data will be used by ETURIA CLM for the elaboration of profiles for purely statistical purposes about the public that visits the Center and attends its activities. |
| Legitimation | Your consent to complete the non-binding assessment survey. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
7. Guided tours of the Tornerías Mosque.
| Treatment | Guided tours of the Tornerías Mosque to learn or expand information about its works, architecture and other interesting facts. |
| Data | Name and image. |
| Purpose | Teaching the Center. |
| Legitimation | Execution of the contract. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
8. Use of images in social networks, press releases and corporate memory.
| Treatment | Use of images captured at the Center through social networks, press releases and corporate memory, among others. |
| Data | Images. |
| Purpose | Promote the activities of the Tornerías Mosque through the press, social media, social networks, corporate reports and videos. |
| Legitimation | Consent that you may withdraw at any time. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). In cases of publishing the activity through press releases or social networks, this information will be viewed by users of the media and social network. |
| International data transfers | In the cases of Instagram, Facebook, Twitter or others, there are international data transfers as the headquarters of these companies are outside the European Economic Area. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
9. Newsletter
| Treatment | Newsletter. |
| Data | Name, surname, e-mail and interests. |
| Purpose | To send periodically, by e-mail, electronic communications with information about the activities carried out by ETURIA CLM and the Center. |
| Legitimation | On the consent of the interested party, which may be revoked at any time. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
10. Press
| Treatment | Press. |
| Data | Name, surname, e-mail, telephone, place of work. |
| Purpose | Send the Center's press releases, as well as relevant information related to ETURIA CLM projects. |
| Legitimation | On the consent of the interested party, which may be revoked at any time. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
11. Video surveillance
| Treatment | Video surveillance. |
| Data | Image. |
| Purpose | Ensure the safety of people, goods and facilities. |
| Legitimation | Public interest. |
| Recipients or assignments |
If necessary, the images will be transferred to law enforcement agencies, courts and tribunals. There is a provision of services by VETTONIA SEGURIDAD S.A. that stands as a data processor and has access to the data as a supplier of ETURIA CLM. There are also other suppliers that by the normal provision of services can access the data (legal services, IT, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for 30 days, except for communication to Security Forces and Corps, and/or Courts and Tribunals, which will be kept for the duration of the criminal procedure and, subsequently, for the legally necessary period. |
12. Job candidate selection process.
| Treatment | Job candidate selection process. |
| Data | Name, surname, employment data, training data, as well as other information contained in the resume. |
| Purpose | Manage the application to an open selection process or reject the applications in case there is no selection process. |
| Legitimation | Legitimate interest, as well as pre-contract. |
| Recipients or assignments | There are no transfers to third parties. There is a provision of services by suppliers who for the provision of services can access the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
13. Relationship with artists.
| Treatment | Relationship with artists. |
| Data | Name, surname, e-mail, telephone, country of origin and residence, tax data and employment data. |
| Purpose |
To manage ETURIA CLM's relationship with artists whose works of art are part of the Center in order to maintain contact, inform about possible destinations of the mobile works, about creative activities that are carried out with their works, to commission new works or to invite them to events. To manage ETURIA CLM's relationship with artists who do not have works at the Center in order to commission artworks, invite them to events, and evaluate the possibility of any collaboration. |
| Legitimation | Legitimate interest as well as performance of the contract or pre-contract. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). The person in charge of the artistic direction of the Center has access to the data. There are also other providers who, for the normal provision of services, may have access to the data (legal services, IT, web maintenance, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
14. Lost and found.
| Treatment | Lost and found. |
| Data | Name, surname, e-mail, telephone, country of origin and residence, tax data and employment data. |
| Purpose | Security and control of collection and delivery of lost or forgotten objects in the museum. |
| Legitimation | Execution of an agreement. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are suppliers who, for the normal provision of services, may have access to the data (legal services, IT, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
15. Lockers
| Treatment | Give visitors access to the Center's lockers so that they can access the visit without packages. |
| Data | Name, surname, ID card number. |
| Purpose | To know which users of the Center are using the lockers to deliver the keys and check their return, as well as to be able to contact them in case they forget any object in the locker. |
| Legitimation | Execution of the contract. |
| Recipients or assignments | There are no transfers to third parties, except those necessary (banks, tax authorities, etc.). There is a provision of services by VETTONIA SEGURIDAD S.A. which is set up as a data processor and has access to the data as a supplier of ETURIA CLM. There are also other suppliers that by the normal provision of services can access the data (legal services, IT, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
16. Billing.
| Treatment | Billing. |
| Data | Name, surname, ID and billing address. |
| Purpose | Issue invoices requested by users. |
| Legitimation | Execution of the contract. |
| Recipients or assignments | There are no transfers to third parties, except for those necessary (banks, tax authorities, etc.). There are suppliers who, for the normal provision of services, may have access to the data (legal services, IT, etc.). |
| International data transfers | There are no international data transfers. |
| Conservation period | The data will be kept for as long as they are necessary for the indicated purposes or, where appropriate, for the time that is legally required. |
Consent
It is reported that the consents obtained from users for the different purposes are independent of each other, and that the user can revoke them individually, without affecting the rest of the consents provided.
Data accuracy
The user undertakes to provide truthful data and to communicate any changes that may exist in the data.
Third party data
In the event that you provide data of third parties, you represent that you have their consent, as well as to inform them of what is collected here, the user exempts ETURIA CLM from any liability in this regard and the consent obtained is at your disposal in case it is required.
Minors
If the user is a minor, it is required to have the prior consent of their parents or guardians before proceeding to the inclusion of their personal data in the different forms.
RIGHTS OF INTERESTED PARTIES
The user as interested party has the right to:
- To know if ETURIA CLM is processing your personal data.
- Access to your personal data.
- Rectify your personal data, provided they are inaccurate or incomplete.
- Delete your personal data, when it is understood that the reason for which it was available has disappeared, when consent has been revoked, etc.
- Oppose the processing of data, under certain circumstances and for reasons related to their particular situation. ETURIA CLM will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
- Request data portability.
- Withdraw the consents given to ETURIA CLM.
In addition to all of the above, interested parties may complain to the Spanish Data Protection Agency, when they consider that ETURIA CLM has violated their rights or has not satisfied their exercise of data protection rights. You can find the contact details of the same through its website: www.aepd.es
Users may exercise their rights against ETURIA CLM at any time and free of charge by sending a written communication, specifying the right they are exercising to any of the following:
- By mail to ETURIA CLM (RGPD: Exercise of rights) C/ Dinamarca, 2 (45005), Toledo.
- By e-mail info@eturiaclm.es with subject "RGPD: Exercise of rights".
MODIFICATIONS
ETURIA CLM reserves the right to make unannounced changes it deems appropriate in its website, and may change, delete or add content and services provided through the same as the way in which they are presented or located on its website.
APPLICABLE LAW AND JURISDICTION
The relationship between ETURIA CLM and the user shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Toledo.